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Introducing Anthropology & Ethnography to your Customer Room: An Inside Look with St. Jude Children’s Research Hospital

Customer Bliss

Applied anthropology and ethnography take these studies out of the realm of academia and into the world of business and organizations. CustExp #CX Click To Tweet. CustExp #CX Click To Tweet. How does the organization operate? Because often, what we need to be doing is making business process changes or improvements.