Remove Business Operations Remove CX Remove Government Remove Illinois
article thumbnail

5 Top Customer Service Articles of the Week 10-10-2022

Shep Hyken

7 Tips for Successfully Embedding Customer-centric Governance Into Company DNA by Meygan Gerber. EHL Insights) Today’s business world requires companies to put customers in the driving seat. Kantar) How can brands make sure that their customer experience (CX) is different to competitors? I’m almost in agreement.