article thumbnail

5 Top Customer Service Articles of the Week 10-10-2022

Shep Hyken

7 Tips for Successfully Embedding Customer-centric Governance Into Company DNA by Meygan Gerber. EHL Insights) Today’s business world requires companies to put customers in the driving seat. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too.