SurveySensum

MARCH 15, 2024

These tools aim to provide valuable insights that can inform business decisions, strategies, and marketing efforts. Market research tools come in various forms and serve different purposes, catering to the diverse needs of businesses operating in various industries. It helps you identify and understand your customer base.

Text Analytics 52

Text Analytics NPS Outlook CX 52

Lumoa

FEBRUARY 9, 2023

Text Analytics Text Analytics (text mining) includes a set of techniques that structure information arriving in text format— for instance free text customer feedback. The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision-making.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Lumoa

MARCH 20, 2018

Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. text analytics Text Analytics (text mining) includes a set of techniques that structure information arriving in text format— for instance free text customer feedback.

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Lumoa

MARCH 20, 2018

Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. text analytics Text Analytics (text mining) includes a set of techniques that structure information arriving in text format— for instance free text customer feedback.

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64