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CRM Strategy Meets the Demands of Working Remote

SugarCRM

JULY 28, 2022

If there is one big change we have seen, it’s no longer just software, technology, and consumer brands investing in digital marketing. Traditional industries like manufacturing and business services have invested heavily in digital ads, online events, and content marketing. quick to deploy but flexible enough for your business.

CRM 26
CRM E-commerce B2B Omnichannel 26
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Five Reasons New Call/Contact Centers Fail

Taylor Reach Group

JULY 13, 2017

Identifying the telephony and technologies required to support your business activities. Mapping your business processes impacted by the Call or Contact Center. Identification of the integration points and links required to CRM or back office systems. ⦁ Determining which channels to support.

Contact Center 61
Contact Center E-commerce Technology Technology 61
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