Remove California Remove CEM Remove Net Promoter Score Remove Start-ups
article thumbnail

Loyalty Programs!?! We Don’t Need No Stinkin’ Loyalty Programs!!!

Beyond Philosophy

Let’s start with the biggest retailer – Walmart. One of these, for example, was to test a program where shoppers could set up an online account where they could digitally clip coupons; and then, in the Publix store, the discounts they’d set up online could be automatically applied by typing in their phone number.

Retail 109