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Customer Response Summit Coronado Recap and Highlights Day 1

Execs In The Know

On October 24-26, Execs In The Know proudly welcomed approximately 200 leaders from across the customer experience (CX) spectrum to beautiful Coronado, California, for Customer Response Summit (CRS) Coronado. Keynote: CX Innovation at Amazon, the World’s Most Customer-Centric Company. Customer Shop Talk Highlights.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. Jaakko Männistö – Head Coach at CX Academy. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional.