Kerry Bodine

JANUARY 13, 2016

I’m often asked about customer experience conferences: What’s out there? I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals.

CEM 48

CEM CX Contact Center Customer Loyalty 48

Taylor Reach Group

MARCH 26, 2018

This event is a hub of ideas, inspiration and industry connections for customer service and customer contact executives who strive to innovate the customer experience. Customer Contact East: a Frost and Sullivan Executive Exchange April 8 – 11, Marco Island, FL. Join us in Washington, D.C.

Contact Center 51

Contact Center Artificial Intelligence Customer Experience CEM 51

Taylor Reach Group

AUGUST 29, 2017

Drive Marketing Returns in 2018 with Customer Insights – September 14. PACE Washington Summit – 2017 – September 17-19. Customer Engagement Compliance Professional (CECP) 2-day Live Training. Call Centre and Customer Services Summit – September 18 – 19. Customer Contact Expo – 2017 – September 27-28.

Contact Center 48

Contact Center Customer Experience CEM Compliance 48