Mastering Customer Effort Score: 9 Best Practices for Exceptional Customer Experience
SurveySensum
AUGUST 14, 2023
Gather Real-Time Feedback Picture this: You run an online e-commerce business. You got the alert of the issue on your CRM system. So, it’s crucial for businesses to focus on empowering their support team. One of your regular customers faced some issues with the refund process.
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