Remove Colorado Remove Customer Experience Remove Innovation Remove Touchpoint
article thumbnail

How Tesla Uplifts the Insurance Customer Experience

Lightico

Tesla is on a mission to revolutionize the car insurance customer experience. But what Musk is trying to do reflects the broader trend of companies putting the insurance customer experience first. The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia.

article thumbnail

CCO Shares How to Create a Customer-First Health Care System by Directly Engaging Members

Customer Bliss

This is a topic that comes up in my interview with Antoinette Taranto , Chief Customer Officer at The Colorado Department of Health Care Policy and Financing. Upon beginning her work as the organization’s CCO , Antoinette spent time gathering information on customer related KPIs and data. million people in the state.

Finance 78