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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. He is a GTACC Award winner and has been listed in the ICMI Top 50. LinkedIn : [link].