Callminer

AUGUST 1, 2017

Compliance missteps occur. He’s been a featured speaker at NAPTE, The Next Big Idea, and a news source in: The New York Times, The Washington Post, The Wall Street Journal, ABC, CBS, CNET, and Investor’s Business Daily. This juggling act severely impacts lead quality and quantity. Average handling times (AHT) increase. Errors happen.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

SurveySensum

JULY 14, 2020

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. She is also a Keynote Speaker, Coach, Podcaster, Blogger, Forbes Contributor, Host of “Women Leaders Making A Difference” community, and founding CX Board Member and Advisor at George Washington & Seton Hall University.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Qualtrics

NOVEMBER 10, 2021

By managing regulatory compliance and experience management programs in a single, modern platform, you can deliver differentiated experiences across the entire patient journey, driving better outcomes and satisfaction for patients, their families, and your employees. Turning measurement into action.

Healthcare 26

Healthcare Compliance NPS Hospitality 26