Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52
Customer Bliss
MAY 23, 2017
I wanted to talk to her about crafting all these roles and experiences, and that’s just what we did. LaRocca joined NYRA in 2014 from Modell’s Sporting Goods, the largest privately held sporting goods retailer in the U.S., After a while, though, she transitioned to retail. About Lynn. Listen and be a good colleague.
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