Telltale Signs: How to Identify Call Center Agent Burnout
Fonolo
FEBRUARY 14, 2019
Agents are required to deal with challenging, frustrated customers, with the knowledge that the calls (and their performance) are being monitored and timed. News Careers report found that customer service representatives suffer from below-average job flexibility. The Top Contact Center Trends to Watch in 2019.
80 
Let's personalize your content