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Four Must-Haves for Building Long-Term Work-From-Home Success

Execs In The Know

Technology is what makes the modern contact center go vroom, but what about when the contact center is no longer centralized nor office-based? Industries like travel and hospitality, dining, and entertainment are all reopening and re-ramping concurrently. 1 — Invest in Essential Technologies.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She is a trusted industry voice for guidance on emerging contact center channels and technologies. Product Manager and oversees conceptualization, design, and delivery of key tasks for the development of our customer service platforms that improve customer service experience in our contact center. . LinkedIn : [link].