The 2022 Customer Experience Predictions from 10 international top CX experts
Steven Van Belleghem
DECEMBER 6, 2021
If it’s working, we need to scale it. And with AI becoming more powerful, future behavior can be predicted. . NFTs are art, video, music, or animations that customers can purchase to access perks, join communities, or resell the asset. They are still important. If not, we need to fix it. It’s more than a satisfaction rating.
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