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Dialling it up: The evolution of phone support

Intercom, Inc.

Phone calls have been the bread and butter for support teams for decades, but they can’t singlehandedly meet ever-increasing customer expectations for quick and seamless support. That’s why we created Switch – not to eliminate the option of phone support but to help our customers expand their users’ options. Enter Switch.

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Make every call count: The evolution of phone support

Intercom

Phone calls have been the bread and butter for support teams for decades, but they can’t singlehandedly meet ever-increasing customer expectations for quick and seamless support. Now, our customers don’t have to outsource their phone support software. That’s why we created Intercom Phone. Why did we build it?