Lumoa
FEBRUARY 9, 2023
Why are your customers turning away from you? Why is the retention of your customers so high/low? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease?
ClearAction
JULY 23, 2023
Customer intelligence managers are assimilating and analyzing patterns in behavioral, sentiment, digital and operational customer data to create models and optimize various aspects of operations and customer engagement. Your goal is to minimize the gap between what customers expect and what they experience.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Lumoa
MARCH 20, 2018
Why are your customers turning away from you? Why is the retention of your customers so high/low? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease?
Lumoa
MARCH 20, 2018
Why are your customers turning away from you? Why is the retention of your customers so high/low? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease?
Expert insights. Personalized for you.
178 
Let's personalize your content