Customer Experience Management Hospitality Net Promoter Score Pharmaceutical 
PeopleMetrics
JANUARY 18, 2022
As you research customer satisfaction tools, there are a few essentials to keep in mind: Industry-specific features. Customer experiences and journeys naturally look different across different sectors. For example, pharmaceutical companies have very unique customer experience needs that aren’t well supported by generic software.
SurveySensum
JULY 14, 2020
With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.
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