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Award Winning CX Leadership in Banking, with Mark Slatin – CB58

Customer Bliss

Mark Slatin is the Director of Client Experience for Sandy Spring Bank. They won CX Innovation Awards in both 2015 and 2016, so he seemed like a great person to bring on and discuss what he’s doing with his team — and how/why. CX Meeting In A Box. ” and other CX topics. About Mark.

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