Remove Customer Experience Remove CX Remove New Jersey Remove Retail
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How Johnson & Johnson Creates Value for Customers and Employees

Customer Bliss

There’s a lot of great strategic advice in here for those of you who are improving CX in the consumer goods sector, so I encourage you to listen to the full episode! C: Customer team reinvention. Since most of J&J’s business is with big retailers, they have to figure out how to best do business together.