Remove Customer Experience Remove Florida Remove Healthcare Remove Mystery Shopping
article thumbnail

Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

In the United States, healthcare is a $3.5 For a market with huge impact and under tremendous scrutiny, you would expect medical organizations to take an interested, data-driven approach to measuring the patient experience (PX). How can medical providers measure, manage, and stay on top of the patient experience?

article thumbnail

Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

In the United States, healthcare is a $3.5 For a market with huge impact and under tremendous scrutiny, you would expect medical organizations to take an interested, data-driven approach to measuring the patient experience (PX). How can medical providers measure, manage, and stay on top of the patient experience?