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Are you getting the most out of your product insights? Here are 19 use cases.

Sprinklr

Quality issues: Identify quality issues early and rectify them at the manufacturing level. Customer reaction to new releases: Monitor new product releases and learn which attributes are liked and disliked. He primarily focuses on our Modern Research product and innovating the latest and greatest social listening strategies.

CXM 111
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Voice of Customer (VOC): Why your businesses should listen?

SurveySensum

And they focus on providing better and better experiences to their customers. Encourage customers to co-creation. Do you know how GoPro, the action camera manufacturer manages to nail customer experience with each new product release? They listen to customers through their dedicated community and forums.

VOC 52