Sprinklr

OCTOBER 7, 2021

Competitive benchmarking is not a new concept; in fact, Xerox first began the practice in 1979 to analyze unit production costs in manufacturing operations. The benefits of social listening for competitive benchmarking help your organization compare and inform: Brands’ social performance.

Social Listening 102

Social Listening CXM Unstructured Data Social Media 102

Sprinklr

JULY 29, 2021

Quality issues: Identify quality issues early and rectify them at the manufacturing level. He primarily focuses on our Modern Research product and innovating the latest and greatest social listening strategies. Top attributes: Identify top attributes loved by customers, and why. Here are 19 use cases.

CXM 111

CXM Manufacturing Social Media Social Listening 111

SugarCRM

APRIL 22, 2020

But in an industry like manufacturing where value propositions can get very complicated, very quickly, what’s the best way to spend your marketing dollars? That’s certainly a loaded question if we’ve ever heard one, but it’s a question that every manufacturing marketing team must answer nonetheless.

Manufacturing 29

Manufacturing Social Media Social Listening CRM 29

SurveySensum

SEPTEMBER 19, 2022

Do you know how GoPro, the action camera manufacturer manages to nail customer experience with each new product release? They listen to customers through their dedicated community and forums. There are countless other computing device manufacturers. With social listening, you can cater to all this chatter on the web.

VOC 52

VOC Social Media Voice of the Customer Sentiment Analysis 52