Want to be a call center representative? Here’s what you need to know.
Zendesk
MARCH 25, 2021
You must be able to communicate with different people within a potentially large organization—all in service of helping customers or making a sale. Multitasking: During a call with a customer, you may be doing several different things at once on a computer. Nice-to-haves. Some of the other places in the U.S.
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