Want to be a call center representative? Here’s what you need to know.
Zendesk
MARCH 25, 2021
Working at a call center is far more complex than just talking on the phone and Googling the solution; you must have the right skills and mindset to achieve maximum customer satisfaction. Previous customer service experience: It will always be easier to get a job (even an entry-level one) if you’ve done it before.
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