Employee Ambassadorship: CX Focus Built On Neither Employee Satisfaction Nor Employee Engagement
Beyond Philosophy
DECEMBER 5, 2017
Consider how frequently your customers interact with your employees, either directly or indirectly. Whether it is through a computer screen in a customer service chat, on the telephone, or in person, every employee, whether customer-facing or not, should be an enthusiastic and committed representative for the brand.
68 
Let's personalize your content