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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

That’s why you can seamlessly integrate any kind of platform that you use every day such as Outlook, SalesForce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Great customer support. Use detailed feedback and insights to resolve bad customer experiences immediately and convert your detractors and passives to promoters.

NPS 52
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What is customer satisfaction (CSAT)?

Intercom

There are lots of ways to measure customer satisfaction. Many businesses use a customer satisfaction (or CSAT) score, which they gather using a customer satisfaction survey or via other voice of the customer research. What is a customer satisfaction survey?