CX Leaders: You’re on the Precipice of Innovation
Execs In The Know
APRIL 23, 2021
Over the past year, employees adjusted to challenges like quarantine, illness, lack of interpersonal interaction, changes in family finances and so on. Identifying the immediate barriers, then removing them, is an important step towards better serving your employees and preparing them to support CX innovation. Movement along the K?bler-Ross
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