How to Improve Government-to-Citizen Engagement in 2022
Comm100
DECEMBER 15, 2021
Unfortunately, these interactions have become synonymous with poor, and even terrible, customer experience (CX). . And while trust and technology don’t always go hand-in-hand, the latter will be essential to achieve the former in 2022 and beyond. . Adopt omnichannel customer engagement . Re)gain trust .
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