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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Initially, in the late 20 th century, the industry was primarily involved in outsourcing non-core or additional business functions such as customer support and data entry to offshore locations. AI-Powered Customer Support: AI-powered customer support solution is another best offering from HoduSoft.

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Don’t Let Challenges Sink Your BPO! Navigate with HoduSoft

Hodusoft

Starting from customer support and call center operations to marketing, sales, data entry, administration, finance, and IT outsourcing, businesses can rely on this industry for a diverse array of services. Its omnichannel capability allows customers to interact with BPOs seamlessly through their preferred channels.

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How Workflow can Solve Chaos in your Contact Center?

Ameyo Callversations

A contact center helps make customer interactions smoother across various channels, including messaging, email, voice, video, web chat, social media, and more. The workflow looks at contact centers as a professional workplace where staff members in different departments (such as operations, finance, administration, etc.)