Remove Actionable Insights Remove Data Entry Remove Finance Remove Social Media
article thumbnail

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Initially, in the late 20 th century, the industry was primarily involved in outsourcing non-core or additional business functions such as customer support and data entry to offshore locations. AI-Powered Customer Support: AI-powered customer support solution is another best offering from HoduSoft.

article thumbnail

How Workflow can Solve Chaos in your Contact Center?

Ameyo Callversations

A contact center helps make customer interactions smoother across various channels, including messaging, email, voice, video, web chat, social media, and more. The workflow looks at contact centers as a professional workplace where staff members in different departments (such as operations, finance, administration, etc.)