Aligning the Organization Around the Customer with Customer Rooms
CX Journey
JUNE 19, 2015
How to Build Your Customer-Driven Growth Engine , to this topic and includes an example from The Irvine Company. invoices, order forms, contracts, letters or emails, etc.), Other than The Irvine Company , customer rooms are being used by companies like Blue Cross Blue Shield of Michigan , Cigna , Prime Therapeutics , TD Ameritrade, St.
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