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I got great service from CenturyLink – eventually! 

Heart of the Customer

FEBRUARY 3, 2020

Less improbable was the Kansas City Chiefs come from behind win in Super Bowl LIV. It was the third time is as many games they came from behind to win. The improbable happened. I got great service from CenturyLink. On any given weekend during football season, any NFL team can rise up and beat all odds to get a win.

Gaming 88
Gaming Customer Experience 88
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New year, new integrations

Zendesk

JANUARY 31, 2022

Use several game elements to punctuate and reward actions completed in the app. Kansas provides the option to use image or video background for the hero unit. Discover and assess agents’ performance around regulatory compliance, delivery of branded greetings, behavior, and empathy.

Contact Center 52
Contact Center Compliance Gaming CRM 52
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