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We need to move leadership from the job of one to the job of the many – Interview with Julia Fabris McBride of the Kansas Leadership Center

Adrian Swinscoe

Today’s interview is with Julia Fabris McBride, Chief Leadership Development Officer at the Kansas Leadership Center and co-author of a new book called When Everyone Leads: […] The post We need to move leadership from the job of one to the job of the many – Interview with Julia Fabris McBride of the Kansas Leadership Center first appeared on Adrian (..)

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Lessons from the NFL: Avoid an Identity Crisis

Customer Think

Mike Jones, writing for “The Athletic” outlines the way the Kansas City Chiefs were able to dismantle the Baltimore Ravens on the way to the Super Bowl. The Ravens, prior to this game, notes Jones, had been a very balanced team. They were “constructed” with a “strong run game that ensures balance” and keeps their […]


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I got great service from CenturyLink – eventually! 

Heart of the Customer

Less improbable was the Kansas City Chiefs come from behind win in Super Bowl LIV. The improbable happened. I got great service from CenturyLink. It was the third time is as many games they came from behind to win. On any given weekend during football season, any NFL team can rise up and beat all odds to get a win.

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CommBox, a SaaS Omnichannel Customer Communication Solution, Announces Strategic Growth Investment From PSG


Founded in 2014, PSG operates out of offices in Boston, Kansas City and London. Having backed more than 85 companies and facilitated over 325 add-on acquisitions, PSG brings extensive investment experience, deep expertise in software and technology and a firm commitment to collaborating with management teams.

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What is an MGA in Insurance?


Check with your local state insurance department to find out which type of license is required to practice as an MGA.

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Why Qualtrics – Lanessa Aurand – Software Sales Development Representative Intern – Provo, UT


Originally from Kansas, born and raised. Lanessa is completing her final year at Kansas State University and started her career here at Qualtrics! No two AEs direct meetings the same way and I love to be able to see their reasoning behind each approach. So you moved to Utah, for this – can you tell us your story of moving here?

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Surprising Find: Which US States Are The Most Gabby?

Beyond Philosophy

New York and California residents talk the most; Oklahoma and Kansas residents talk the least. The average U.S. consumer speaks between 110 and 150 words , faster than in the past. Slowest talkers tend to be from the South, and the fastest from the Pacific Northwest.