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We need to move leadership from the job of one to the job of the many – Interview with Julia Fabris McBride of the Kansas Leadership Center

Adrian Swinscoe

Today’s interview is with Julia Fabris McBride, Chief Leadership Development Officer at the Kansas Leadership Center and co-author of a new book called When Everyone Leads: […] The post We need to move leadership from the job of one to the job of the many – Interview with Julia Fabris McBride of the Kansas Leadership Center first appeared on Adrian (..)

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I got great service from CenturyLink – eventually! 

Heart of the Customer

Less improbable was the Kansas City Chiefs come from behind win in Super Bowl LIV. The improbable happened. I got great service from CenturyLink. It was the third time is as many games they came from behind to win. On any given weekend during football season, any NFL team can rise up and beat all odds to get a win.

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What is an MGA in Insurance?

Lightico

Check with your local state insurance department to find out which type of license is required to practice as an MGA.

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Why Qualtrics – Lanessa Aurand – Software Sales Development Representative Intern – Provo, UT

Qualtrics

Originally from Kansas, born and raised. Lanessa is completing her final year at Kansas State University and started her career here at Qualtrics! No two AEs direct meetings the same way and I love to be able to see their reasoning behind each approach. So you moved to Utah, for this – can you tell us your story of moving here?

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Surprising Find: Which US States Are The Most Gabby?

Beyond Philosophy

New York and California residents talk the most; Oklahoma and Kansas residents talk the least. The average U.S. consumer speaks between 110 and 150 words , faster than in the past. Slowest talkers tend to be from the South, and the fastest from the Pacific Northwest.

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How Can Your Company and Customers Profit Most from Higher Employee Commitment?

Beyond Philosophy

Gwinner of Kansas State University—have found that employee behavior and advocacy—regardless of the employee’s level of satisfaction—have a direct and profound relationship to the behavior of customers, and also to corporate sales and profitability. Gremler of Bowling Green State University and Kevin P.

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How Hallmark Business Connections “does” Customer Experience, With Rhonda Basler – CB66

Customer Bliss

To help you better understand how they work: “Learn The Business First” This was a piece of advice she got from a mentor after coming to Hallmark, following several high-level, data-driven roles at other companies (predominantly in the Kansas City area). She used 1-on-1 relationship-building to learn the business.