Zendesk
JANUARY 31, 2022
Zission Interact (Support) is CTI, IVR, ACD, Telephony, Softphone, Chat, all wrapped up into one Contact Center tool. Using the RingCentralSMS Integration, connect RingCentral Phone number with Zendesk Sell to send messages to all your Contacts using the designated phone numbers.
Taylor Reach Group
SEPTEMBER 15, 2017
It’ll never happen to your business or Contact Center. That kind of stuff happens to centers in Tornado Alley and Key West, not where you are. Don’t be so sure—there are many kinds of disasters and any one of them could visit your center today. This is especially relevant to Contact Centers. A disaster?
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