article thumbnail

Surprising Find: Which US States Are The Most Gabby?

Beyond Philosophy

New York and California residents talk the most; Oklahoma and Kansas residents talk the least. appeared first on Beyond Philosophy | CX Consultants | Customer Experience. The average U.S. consumer speaks between 110 and 150 words , faster than in the past. Are regions a big factor in how you manage your Customer Experience?

article thumbnail

New year, new integrations

Zendesk

Cx Moments Auto QA (Chat) functions as automated Quality Assurance on 100 percent of your customer conversations. Kansas provides the option to use image or video background for the hero unit. RingCentral by OAppS (Sell) enables SMS communication between support agents and end-users.

article thumbnail

How Hallmark Business Connections “does” Customer Experience, With Rhonda Basler – CB66

Customer Bliss

To help you better understand how they work: “Learn The Business First” This was a piece of advice she got from a mentor after coming to Hallmark, following several high-level, data-driven roles at other companies (predominantly in the Kansas City area). She used 1-on-1 relationship-building to learn the business.