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Surprising Find: Which US States Are The Most Gabby?

Beyond Philosophy

MARCH 2, 2016

Their technology examined conversation and silence, ringtones and hold times. New York and California residents talk the most; Oklahoma and Kansas residents talk the least. appeared first on Beyond Philosophy | CX Consultants | Customer Experience. They analyzed four million phone calls from 2013 to 2015.

Customer Experience 111
Customer Experience Customer Experience Management CX Technology 111
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How Hallmark Business Connections “does” Customer Experience, With Rhonda Basler – CB66

Customer Bliss

AUGUST 29, 2017

An avid business trend watcher, her customer experience expertise comes from combining more than 20 years of experience in both Fortune 500s and startups with her strategic insights and knowledge of analytics and technology. Her goal was to build enabling technology. She used 1-on-1 relationship-building to learn the business.

Net Promoter Score 71
Net Promoter Score Customer Experience B2B Social Media 71
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