Remove CX Remove Innovation Remove Kansas Remove Technology
article thumbnail

How Hallmark Business Connections “does” Customer Experience, With Rhonda Basler – CB66

Customer Bliss

Her true passion is creating innovative approaches to customer experience, employee engagement and omnichannel marketing, transforming them into both human-centered and results-oriented programs. Her goal was to build enabling technology. About Rhonda. She used 1-on-1 relationship-building to learn the business.