How Hallmark Business Connections “does” Customer Experience, With Rhonda Basler – CB66
Customer Bliss
AUGUST 29, 2017
Using Hallmark greetings, an array of gift cards and UX-focused technology, Hallmark Business Connections’ unique customer experience and employee recognition programs have resulted in measurable increases in loyalty, engagement scores, net promoter scores and social media advocacy. A YouTube on Hallmark Business Connections.
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