Lessons from the Pandemic to Improve Your Customer Experience Now
Bill Quiseng
APRIL 25, 2021
Mystery shop your competitors in person and online. Is it time to consider upgrading to a customer relationship management application instead of using the contact feature in Outlook? QUI TAKEAWAY: At the start of this pandemic, we all worked with a real sense of urgency, innovated, spent money, and elevated our safety game.
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