Government Machine Learning Technology VOE 
DMG Consulting
APRIL 11, 2022
For many contact centers, technology saved the day as businesses transformed. The cloud helped support the migration from on-site to work-at-home (WAH), analytics provided insight into the voice of the customer (VoC) and employee (VoE), and artificial intelligence (AI) and automation boosted contact center performance. Final Thoughts.
SurveySensum
JULY 14, 2020
Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. Kaye Chapman – Learning & Development Manager at Comm100 and CX Accelerator Community Organizer.
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