Hospitality Innovation Mystery Shopping Technology 
Callminer
FEBRUARY 27, 2019
Implement the technology possible to listen to your customers in real-time. Anticipatory service is the highest level of service, and it’s here that hospitality organizations shine. Hospitality isn’t just about providing what a customer (guest) asks for. Aim to be anticipatory. It’s more elevated than that.
SurveySensum
JULY 14, 2020
Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
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