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How IoT is Transforming CRM for Manufacturing

SugarCRM

Technology is revolutionizing the way manufacturers run businesses day-to-day in the digital era. The intelligent coupling of IoT and CRM have the ability to help manufacturers elevate customer experiences by enhancing efficiency and heightening visibility. Let’s look at the impact of IoT and CRM on manufacturing companies.

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The beginner’s guide to competitive benchmarking and how to get started

Sprinklr

Competitive benchmarking is not a new concept; in fact, Xerox first began the practice in 1979 to analyze unit production costs in manufacturing operations. The proliferation of digital channels combined with the right technology lets you explore data and insights about competitors in ways you couldn’t before. Manual data collection.