Contact Center Technology Stack: The (Immediate) Transformation You Need?
Ameyo Callversations
APRIL 21, 2022
Next-gen technologies such as AI, ML, NLP, AR/VR, and more are capable of helping reduce cost and improving metrics such as revenues, wallet and market share, and steady cash flows. Brands should focus on their CSATs and NPS scores and use Tech wherever necessary to improve these metrics.
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