SurveySensum

MARCH 15, 2024

You can generate a range of surveys for various industries, including retail, fintech, and SaaS. This gives you the ability to receive real-time analytics reports on your surveys, which you can use to better understand and, if needed, adjust your strategies. Examples of these surveys include NPS, CSAT, CES, SSI, and onboarding.

Text Analytics 52

Text Analytics NPS Outlook CX 52

SurveySensum

NOVEMBER 13, 2023

The tool allows you to create unlimited NPS, CSAT, CES , SSI, Onboarding , and other kinds of surveys, across different industries – Retail, B2B, SaaS, Automotive, and Insurance. It seamlessly integrates with third-party tools like Microsoft Outlook, Slack, Salesforce, HubSpot, etc.

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

SurveySensum

NOVEMBER 23, 2023

In-built survey templates SurveySensum provides different types of in-built survey templates that let you create different types of surveys like NPS, CSAT, CES< SSI, Onboarding, etc – across different industries like Retail, SaaS, Fintech, etc. This ensures smooth workflow management.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52