2021, Compliance, Customer Relationship Management and Machine Learning

RG 271 is coming: time to reevaluate complaints management in Australian financial services

Sprinklr

SEPTEMBER 20, 2021

As organisations navigate the final stages of complaints management modernisation before RG 271 goes into effect on 5 October 2021, it’s the right time to review your systems and processes to ensure your organisation is ready to scale. Does it provide auditability for regulatory compliance?

Machine Learning

Machine Learning CXM Social Media CRM

Unlocking the Potential of Hosted Telephony System

Hodusoft

DECEMBER 13, 2023

As per a report , In 2020, hosted PBX reached a market size of over USD 5 billion and is expected to grow at a CAGR of more than 12% over 2021-2027. CRM Integration Integration with CRM (Customer Relationship Management) systems is a notable benefit, allowing businesses to streamline their communication processes.

Compliance

Compliance CRM Artificial Intelligence Customer Relationship Management

Tech Customer Success

RG 271 is coming: time to reevaluate complaints management in Australian financial services

Unlocking the Potential of Hosted Telephony System

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