Comm100

JANUARY 29, 2021

Best Chatbots in 2021: Chatbot providers that stand out from the crowd. Ready to explore the best chatbots of 2021? Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe.

Technology 52

Technology Technology AI Artificial Intelligence 52

Sprinklr

SEPTEMBER 20, 2021

As organisations navigate the final stages of complaints management modernisation before RG 271 goes into effect on 5 October 2021, it’s the right time to review your systems and processes to ensure your organisation is ready to scale. Does it provide auditability for regulatory compliance?

Machine Learning 88

Machine Learning CXM Social Media CRM 88

Zendesk

SEPTEMBER 15, 2021

According to a survey of C-suite executives, more than 70% of CIOs increased investments heading into 2021 to improve customer experience. According to Zendesk’s 2021 digital tipping point guide , 75% of customers expect personalized experiences each time they interact with a brand.

CX 97

CX E-commerce Machine Learning Social Media 97

Hodusoft

JANUARY 1, 2024

That number was 197 million in March 2021. Digital banking can easily adopt and integrate cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and others to enhance customer service experience.

Finance 52

Finance Compliance Artificial Intelligence ML 52

Hodusoft

DECEMBER 13, 2023

As per a report , In 2020, hosted PBX reached a market size of over USD 5 billion and is expected to grow at a CAGR of more than 12% over 2021-2027. Regulatory Compliance Depending on the industry and geographical location, businesses may be subject to specific regulations regarding data privacy and communications.

Compliance 64

Compliance CRM Artificial Intelligence Customer Relationship Management 64

Zendesk

MARCH 9, 2023

Legal and compliance professionals are a much bigger piece of the puzzle. Create the most bespoke solution at scale At Cleverly, Fonseca was focused on how machine learning could improve inefficiencies in customer service. Marketing doesn’t only come into play, it needs to be more meaningful for customers and prospects.

Machine Learning 52

Machine Learning Legal Compliance Start-ups 52

SurveySensum

DECEMBER 29, 2023

Managing Data Security and Privacy Compliance with stringent data privacy regulations and implementing robust security measures is imperative in safeguarding patient information. Predicting the Future — Big Data, Machine Learning, and Clinical Medicine. Scalable and Accurate Deep Learning with Electronic Health Records.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52