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Business Consulting Sentiment Analysis Business Management Actionable Insights Customer Journey Map Machine Learning Predictive Analytics Voice of the Customer Text Analytics Business Operations More Related Topics >
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The Ultimate Guide to Choosing a Customer Experience Platform

Lumoa

MARCH 12, 2023

A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. Qualtrics Qualtrics is a comprehensive customer experience management platform for collecting and analyzing customer feedback.

Customer Experience 83
Customer Experience Customer Journey Map Sentiment Analysis NPS 83
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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

APRIL 28, 2024

Higher Revenue: 64 % of customers will spend more if a business resolves their issues where they already are. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights.

Sentiment Analysis 83
Sentiment Analysis Compliance AI Social Media 83
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