Sprinklr
SEPTEMBER 9, 2021
Many modern brands recognize the importance of capturing customer feedback from social media and other digital channels, but, at the same time, their social listening strategies still fall short of their potential. Improve your customers’ experiences. Improve your customers’ experiences.
Sprinklr
SEPTEMBER 16, 2021
How does social monitoring and social listening help protect your brand? Social monitoring and social listening are important processes to protect your brand’s health and reputation. Brand monitoring marries social monitoring with social listening to gather deeper insights on your brand mentions.
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Sprinklr
OCTOBER 14, 2021
Digital and social platforms have transformed the way consumers interact with your brand and communicate their experiences and expectations. Customers may not always mention you by name, but they are constantly sharing feedback on dozens of social media and messaging channels.
Sprinklr
OCTOBER 12, 2021
This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data. As a result, the advertiser evolved their marketing and advertising approach to develop custom prompts through social media channels/listening, rather than targeting using pixel-based data.
Sprinklr
JULY 29, 2021
Our Product Insights Playbook shows you how you can bring product insights into the heart of your enterprise and empower your teams to build a customer-centric product strategy. Colton Wright is a Product Marketing Manager at Sprinklr and is based in Austin, TX. Away from the office, he enjoys traveling and gardening.
Sprinklr
OCTOBER 12, 2021
This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data. As a result, the advertiser evolved their marketing and advertising approach to develop custom prompts through social media channels/listening, rather than targeting using pixel-based data.
Customer Bliss
NOVEMBER 1, 2016
What are the key elements of customer experience in this specific role? For Brenda, one obvious “gap” here was social listening. You need to know how the work gets done — the execution, essentially — in order to be effective around setting priorities and assigning work elements.
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